Triaging and investigating requests from Law enforcement, these can include taking calls from officers.
Analysing customer accounts to identify risk or suspicious activity, and recording your decisions in a clear and concise rationale.
Reviewing and responding to follow up questions from Law Enforcement and other public agencies.
Identifying and escalating high risk tasks to senior investigators.
Collating and gathering information to the authorities in line with the relevant legislation.
Responding to escalations in the Law Enforcement escalation channels

You have foundational knowledge of financial crime, various typologies, and a keen interest in current trends within the field. This may include experience in a law enforcement liaison role.
You’re detail-oriented, you understand that in the world of Law Enforcement, the small details matter most.
You’re adaptable, you’re happy switching between rapid-fire triaging and methodical account reviews.
You are an excellent communicator with strong written and verbal English skills, enabling you to clearly and concisely summarise complex financial activity.
You are comfortable making judgement-based decisions and assessing risk
You are self-motivated, independently driven to manage your time, meet deadlines, and take full ownership of your performance.
You can develop knowledge and understanding of UK legislation and regulations around economic crime, including understanding different requests for information and court orders
You have good time management skills and can work towards deadlines
You're able to become fluent with MacOS, Slack, and GSuite tools
You are committed to helping Law Enforcement agencies tackle crime and making Monzo a hostile environment for criminals.

£1,000 learning budget each year to use on books, training courses and conferences.
We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period.
We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
Plus lots more!

Financial Crime Investigator – Law Enforcement

Key skills