Analyze datasets, improve data quality, and deliver data-driven solutions.
Design and implement integrations for enterprise platforms (ServiceNow, Salesforce, Zendesk, Genesys).
Lead portions of the delivery lifecycle: discovery, configuration, implementation, and optimization.
Conduct code reviews, create technical documentation, and ensure best-practice adherence.
Troubleshoot complex issues across integrations and enterprise systems.
Contribute to pre-sales by supporting scoping, estimating, and solution design.
Mentor junior consultants and support knowledge-sharing across the team.
Ensure high standards of data governance, security, and process compliance.

Professional Services Consultant – Senior

Key skills