Principal – Technical Architect

Role Overview

• Work with Payers, Providers, Pharma and Medtech companies to solve a wide variety of technical challenges using Salesforce solutions across our whole suite of products and clouds.
• Develop relationships with customer IT stakeholders, and help them to understand how the Salesforce platform fits into their overall technology strategy.
• Act as a trusted advisor, and guide customers towards solutions that have the greatest likelihood of long-term success.
• Hone knowledge of the Salesforce platform through hands-on training and exploration in the areas of customization, integration, and service delivery, and support our account-aligned solution engineers when this deeper level of expertise is needed to solve customer challenges.
• Evangelize the value proposition, benefits, and advantages, of the Salesforce Platform including Hyperforce, Data 360, Agentforce, Mulesoft, Informatica, Slack and more.
• Educate customers and peers on the possibilities of building and customizing Platform applications.
• Strong understanding of AI and Data architecture principles and the competitive landscape.
• Understand and advise on the broad ecosystem of ISV and partner solutions that cooperate and integrate with Salesforce.
• Guide deal strategy by providing insight into the technical buyer, and craft influence strategies that resonate with this audience.
• Keep current with both partner and competitive technologies in order to put proposed solutions into the context of the broader technology landscape.
• Highlight insights from customer conversations with our product teams to help ensure we are moving in the direction of market needs.
• Share your knowledge, best practices, and lessons learned with the broader solution engineering teams to multiply the impact of your work.
• Continue to develop yourself as a technologist and as a presales professional in a supportive, collaborative team environment.

Requirements

• Ability to understand business & IT department requirements, translate those business needs into a compelling solution, and present your recommendations to executive, technical, and business audience.
• Exceptional executive presence and proven ability to articulate complex topics effectively to both C-suite leaders and technical practitioners.
• Deep knowledge of enterprise software applications and their delivery, including several of the following:
• Some coding experience and a willingness to work with code (Apex, Node, Go, R, Java or C#, JavaScript, python, Ruby, etc.)
• Database and data management fundamentals
• Web and mobile application development and architecture
• Application lifecycle management
• Integration principles and tools
• Enterprise data management tools and methods
• Process orchestration
• Principles of network, application, and information security
• Experience with machine learning concepts (predictive and generative AI), plus the ability to communicate value to diverse audiences.
• Deeply research, evaluate, and experiment with emerging AI and Data technologies, distilling practical, hands-on knowledge and patterns to enable internal teams and guide customer solutions.
• Strong oral, written, presentation, and interpersonal communication and relationship skills.
• Strategic thinker, thought leadership and comfort communicating with executive audiences.
• Excellent time management skills and the ability to support multiple, concurrent projects.
• Lifelong learner, inquisitive, practical, and passionate about technology and sharing knowledge.
• Willing and able to travel domestically.
• Bachelor’s degree in Computer Science, MIS, Software Engineering, Electrical Engineering, Data Science, Management Information Systems, other STEM degrees or equivalent work experience. Graduate study a plus.

Tech Stack

• Informatica
• Java
• JavaScript
• Node.js
• Python
• Ruby
• Go

Benefits

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• employee stock purchasing program