About this role

Manage client-facing communication and support enrollment growth through aligned marketing efforts
Plan and execute Instagram content strategy
Manage ad campaigns and monitor performance
Track engagement metrics and recommend improvements
Respond to inquiries in a warm, empathetic tone
Support prospective students through enrollment
Conduct follow-ups with leads
Maintain CRM and sales tracking systems
Guide new students through onboarding
Ensure smooth communication before and during programs
Maintain supportive, aligned brand voice across touchpoints
Embody and protect the brand's gentle, grounded, empathetic voice
Ensure all written communication aligns with Helen's energy and philosophy

Sales and Community Growth Coordinator

Key skills