Key skills
Account Management
About this role
Role Overview
- Lead generation: outbound calls and active prospecting.
- Inquiry management: handling inquiries via phone, email, and live chat.
- Marketing campaigns: sending materials and tracking results.
- Database: updating and maintaining client information.
- B2B management: managing business accounts (3+ units).
- Proposals and presentations: creation and submission of professional proposals.
- Financial processes: handling of receipts and coupons.
- Product knowledge: mastery of current services and promotions.
Requirements
- Minimum 2 years of experience as a Marketing Specialist
- English proficiency level B2+, C1
- Experience in customer service
- B2B account management to drive growth and maintain strong relationships with high-volume clients.
- Experience communicating with clients via phone and email.