Senior Site Reliability Engineer – Hybrid, Flexible Options

Role Overview

• Work within and across teams to design, develop, test, implement, and support technical solutions across a full-stack of development tools and technologies.
• Translate business requirements into technical designs, considering automation, availability, performance, scale and cost.
• Ensure technical & security best practices along with Broadridge standards are adhered to in the design of technical infrastructure
• Participate in technical design sessions and works closely with multiple teams, including application development teams, infrastructure teams, vendors, and clients, if needed, to review the infrastructure designs for new projects.
• Deliver high quality technical infrastructure, on-time, following Broadridge processes.
• Automate the implementation and operational support of the infrastructure.
• Provide estimates of all priority and non-priority projects along with recommended scope or schedule changes based on capacity and unforeseen challenges.
• Participate in technical implementation to ensure the quality of the infrastructure, automation and the overall productivity of the SRE (Site Reliability Engineering) team.
• Track Service Level Indicators (SLI) to ensure the health of technical infrastructure and Broadridge services.
• Troubleshoot production issues affecting Broadridge services as needed, taking appropriate corrective actions.
• Conduct preventative maintenance to ensure capacity, scaling, security and availability of Broadridge services.
• Understand dependencies between infrastructure components, vendor software, custom software and other parts of the processing stack that support Broadridge Services
• Collaborate with peers and other technical teams, such as development teams, architecture, database teams, storage teams, server teams, security teams to prevent and shorten production incidents.
• Define Service Level Objectives (SLOs) for Broadridge Services
• Implement additional operational improvements for automation, monitoring and incident management to increase the reliability of Broadridge services.
• Guide more junior associates through established processes.

Requirements

• Bachelor’s degree in computer science, Computer Engineering, or in a related field.
• 8+ years of experience with commercial service infrastructure at both a software and infrastructure level
• Experience in managing datacenter hosted and AWS hosted application.
• 8+ years of experience within a programming and application system environment, with solid experience and a working knowledge in the following technologies: OS: Linux, Windows
• Automation: Terraform, Bladelogic, Chef, Jenkins, Ansible
• Cloud: AWS, Azure
• Scripting: Powershell, Perl, Shell Scripts
• Monitoring tools: Splunk, DataDog
• Skills: Functional skills – System Design and Architecture, DevOps / Deployment automation, Troubleshooting, Service Monitoring.
• Passionate teammate who understands and respects personal & cultural differences
• Ability to work under pressure and be highly adaptable
• Strong written and communications skills for collaboration with various teams and upper management
• Solid analytical skills, especially in area of translating business requirements into technical design – with a continuous focus on aligning technical roadmap with the immediate and long-term Business strategy
• Ability to adapt and embrace change and support business strategy and vision.
• Knowledge of next-generation design patterns/architecture like micro-services, layered pattern, cloud.
• Strong aptitude for learning new skills and new technologies.

Tech Stack

• Ansible
• AWS
• Azure
• Chef
• Cloud
• Jenkins
• Linux
• Perl
• Splunk
• Terraform

Benefits

• Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.