Key skills
OracleSalesforceCRM
About this role
Role Overview
- Answer calls and respond promptly to emails to effectively handle customer inquiries.
- Document customer interactions in our CRM.
- Provide technical support to resolve product problems.
- Provide customers with product and service information.
- Performs other duties as assigned or required by the position.
Requirements
- Previous customer service experience
- Excellent listening, organization & problem-solving skills
- Salesforce experience preferred
- Oracle experience preferred
- High School diploma or equivalent
- Ability to manage multiple priorities, meet deadlines, work proactively and independently
Tech Stack
- Oracle
Benefits
- Health insurance
- Opportunity for professional development