Own the delivery of Locumsmart's most complex, multi-workstream initiatives spanning operations, technology, and client-facing programs.
Define project governance structures, develop integrated plans, manage interdependencies across teams, and maintain executive-level visibility into portfolio health, risks, and prioritization.
Lead operational transformation efforts using process improvement methodologies to drive measurable reductions in operational cost.
Translate improvement findings into sustainable standard operating procedures and performance metrics.
Architect and lead change management strategies for significant technology and operational initiatives.
Develop stakeholder engagement plans, lead organizational readiness assessments, design communication and training approaches, and track adoption through defined success metrics.
Act as a strategic bridge between technology delivery teams and business operations.
Ensure that platform changes are paired with the process design and team enablement needed to generate outcomes.
Build and evolve Locumsmart's project and portfolio management capabilities.
Develop standard methodologies, tools, and templates that improve how the team initiates, executes, and closes work.
Mentor other project managers and serve as an internal resource on PM, Lean, and change management best practices.
Requirements
6+ years of project or program management experience, with at least 2 years leading large-scale, cross-functional initiatives in a technology-enabled operations or healthcare/staffing environment.
Demonstrated experience applying process improvement methodologies in a business operations context, not just familiarity.
Bachelor’s degree in Business, Operations Management, Information Systems, or a related field — or equivalent experience.
Preferred PMP or PgMP certification.
Lean Six Sigma Green Belt or Black Belt certification.
Prosci Change Management certification or equivalent formal training.
Experience in healthcare staffing, workforce management technology, or VMS platforms.
Tech Stack
PMP
Benefits
401(k) retirement plan with company match
Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.
Flexible work schedules
including work-from-home options available
Recognition programs with rewards including trips, cash, and paid time off
Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
Tailored training resources including free LinkedIn learning courses
Volunteer time off and employee-driven matching grants