Conduct code-level software analyses to identify root cause of bugs and/or system defects modifications as needed.
Architect and design solutions for base changes.
Develops and executes scripts, utilities and associated test plans.
Scripts may modify data that is not updateable via user interface.
Interfaces with internal clients, vendors, managers, IT and Product Development to research and determine resolution of system defects.
Analyzes problem, documents and communicates resolution and conducts follow up.
Escalates problems to appropriate teams when necessary.
Represents team on cross-functional teams for support and development activities.
Interprets and presents data and conclusions to management as needed.
Requirements
Bachelor’s degree in computer science, management information systems, business administration or other related discipline or the equivalent combination of education, training, or work experience.
Experience in one or more of the following disciplines: software development, systems analysis, mainframe processing or system support.
Subject matter expertise with the Systematics GN Architecture application
Knowledge of the basic principles, processes, phases and roles of application development methodologies
Knowledge of a wide range of interface design, development and debugging tools, techniques and methodologies
Knowledge of programming languages (Assembler/COBOL/JCL)
Knowledge of primary database engines (DB2/CICS)
Excellent analytical, problem-solving and time management skills
Ability to successfully manage multiple concurrent tasks
Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors
Ability to work well in a fast-paced team environment
Ability to work independently and intuitive ability to prioritize assignments
Must be dependable and able to meet and fulfill obligations
Excellent customer service skills that build high levels of customer satisfaction for internal customers.
Willingly shares relevant technical and/or industry knowledge and expertise with other resources
Must be highly flexible and adapt to changing priorities
Must be detail-oriented and thorough in completing tasks
Willing to take on responsibilities and challenges