Process Custom Sample Requests.
Develop custom product using requirements to meet customer’s needs and previous knowledge.
Communicates with customer when needed.
Request samples via SFDC, MDM, and NSP Project.
Order yarns for samples to be produced.
Communicate with Pilot Plant as needed to discuss any sample spec changes that need to be made.
Prior to shipping samples, verify finished sample meets request specifications and customer requirements.
Assist with shipping custom samples as needed.
Process custom pricing.
Provide information to various departments concerning custom product details.
When required coordinate any sample processes that are conducted in another facility.
Responsible for questions concerning the competitor’s products as needed.
Work with account managers to create a product that meets pricing goals.
Answer any questions from account managers or internal associates on custom products (flexibility, weights, color, widths, or any up-charged involved).

Ability to make sound decisions based on customer needs.
Excellent communication skills, both written and spoken.
Ability to develop and implement alternate solutions.
An eagerness to learn and grow with the ability to be flexible in a fast paced environment
Serve on committees as needed.
Assist other departments and sales groups in projects as needed.
Able to lift up to 25 pounds.

Project Administrator

Key skills