Manager, Data Scientist – Engagement & Platform

Role Overview

• Design and develop ML models for outreach personalization, including contextual bandits, reinforcement learning, and classification models.
• Design and develop AI agents that generate dynamic, personalized nudge content and conversational interventions.
• Design and analyze large-scale A/B tests and experimentation frameworks to evaluate ML models, data-driven signals, nudges, and content strategies. Define success metrics and ensure statistically sound experimentation practices.
• Collaborate on the design of data pipelines and event schemas that feed the product, ensuring high-quality data for real-time decisioning and offline analysis.
• Define and implement robust monitoring frameworks for the product, including short-term engagement metrics, longer-term retention, opt-outs, and intervention fatigue.
• Lead, mentor, and grow the data scientists of the team. Set technical direction, ensure high-quality delivery, and foster strong collaboration with Product and Engineering stakeholders.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

Requirements

• BSc., Master’s or PhD degree in Computer Science, Data Science, Machine Learning, Statistics, or a related field;
• At least 8 years of professional experience in Data Science, Machine Learning, or Applied AI roles;
• At least 3 years of experience in people management, leading and developing data science teams;
• Strong proficiency in Python and experience with ML frameworks (e.g., Vowpal Wabbit, PyTorch, or similar);
• Strong foundation in experimentation, A/B testing, and large-scale experimentation design and analysis;
• Experience working with Generative AI systems in production environments;
• Solid problem-solving skills and ability to translate product goals into measurable, data-driven solutions;
• Strong communication skills and ability to work cross-functionally with Product and Engineering teams.

Tech Stack

• Python
• PyTorch

Benefits

• WELLHUB: Free Gold+ membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.
• WELLZ: A complete emotional wellbeing program with a unique approach. It offers personalized journeys that combine individual therapy sessions (52 per year) and on-demand content.
• HEALTHCARE: Health, dental, and life insurance.
• FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. When you join, use our home office reimbursement to set up your home office.
• FLEXIBLE SCHEDULE: Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.
• PAID TIME OFF: It’s important to take time away from work to recharge. Employees receive vacations after 6 months and additional 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + an extra holiday for your birthday!
• PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.
• CAREER GROWTH: Access world-class platforms, participate in interactive sessions, build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.
• CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters.