Compliance Specialist

Role Overview

• Review and evaluate FCRA dispute cases to ensure accuracy and compliance.
• Assess research and case findings submitted by compliance representatives to determine whether escalation is warranted.
• Collaborate with internal teams (e.g., AGC, SOOP, Engineering) to help resolve consumer disputes.
• Monitor and track deadlines to ensure compliance with FCRA requirements.
• Assist in drafting and maintaining consumer communication templates and escalation protocols.
• Support documentation of compliance workflows and jurisdictional requirements.
• Participate in team meetings and provide updates on case progress.
• Analyze state data to identify patterns, trends, and recurring issues, enabling early detection and resolution.
• Provide direct support to the Senior Compliance Analyst in managing documentation and data related to FCRA litigation
• Assist in organizing and maintaining case files, ensuring all materials are accurate and up to date
• Help gather and validate relevant data from internal systems to support discovery efforts led by the Senior Compliance Analyst
• Uphold confidentiality and adhere to legal protocols and data handling standards throughout all litigation support activities
• Use tools like Redash and Snowflake to run basic queries and generate reports
• Support API testing and validation using tools like Postman (training provided if needed)
• Help identify recurring issues and contribute to root cause analysis
• Collaborate with Engineering and Product teams to support compliance-related system updates

Requirements

• Strong attention to detail and follow-through
• Solid organizational and time management skills
• Comfort working with data and technical tools
• Clear and professional communication skills
• Team-oriented mindset with a willingness to learn and adapt