Key skills
AgileCommunication
About this role
Role Overview
- Ensure daily operations (RUN/maintenance): processing alerts and incidents, managing L1/L2 tickets, executing recurring tasks and implementing standard changes.
- Ensure availability and performance: patching, post-maintenance checks, capacity monitoring and optimization recommendations.
- Contribute to continuous improvement: proactive monitoring, reducing alert noise, updating procedures, conducting post-incident analyses and tracking corrective actions.
- Manage certificate and domain lifecycles: monitoring expirations, renewals, deployments and ensuring associated configuration compliance.
- Apply operational security standards: access management, enforcing the principle of least privilege and compliance controls.
Requirements
- Minimum 3 years' experience in a challenging environment
- Experience working with large enterprise clients
- Conversational English
- Detail-oriented, adaptable, proactive and comfortable with written communication
Benefits
- Swile card (meal vouchers, transport benefits and company perks)
- 12 RTT days (additional time off)
- Group health insurance
- Group profit-sharing
- HR support
- Close managerial support (Agile methodology)
- Company events: afterworks, tech meetups, onboarding evenings, sports events, gaming nights…