Specialist technical support to users in response to issues pertaining to software development, SRS, documentation, software installations and upgrades.
Ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff and Contractors
General Desktop, Software and Hardware Support and domain User Maintenance and follow-up on hardware repairs.
Network-related support (WAN, ISP etc.) and exchange and email Support.
Setting up of mobile devices for network and mail connectivity and of the auditorium and training room machines.
Audit and upkeep of data cards and conduct monthly generator testing.
Take stock for cartridges\toners and ordering of necessary equipment and document solutions for future reference.
Requirements
Senior Certificate or NQF 4 equivalent
3 to 4 years of experience in a system administration
Experience in all or some of the following: Windows 7\8\8.1. ;Server 2003\2008\2012\2012 R2.; Office 2010\2013.; Skype.; Crystal Reports.; Visual Studio 2008\2010\2012
Relevant certifications or qualifications
Development exposure (i.e., .Net User controls, C#/ VB.NET, COBOL, VBScripting)