IT Product Analyst

Role Overview

• Innovate: Through our agile development process, you’ll have the opportunity to apply your creativity and innovation to drive new solutions.
• Learn: Sentry provides several resources to help you further your career and continue your personal development, including Sentry University, LinkedIn Learning, and peer-led educational sessions and communities.
• Grow : Sentry provides many opportunities to grow in your career. Through meaningful, ongoing conversations around growth and development, we encourage all associates to take ownership in their career path.
• Contribute: As an IT Product Analyst, you will leverage your business and technical expertise to support feature implementation that aligns with our IT product strategy.
• In addition, you will:
• Leverage your knowledge of data system development and gain experience working with customers and data engineers to help ensure our systems are highly functional, intuitive, and meet or exceed expectations.
• Direct the effort to gather and document comprehensive business requirements and feature acceptance criteria, particularly for features involving external dependencies to your team.
• Lead discussions with customers to propose and implement features that are in line with the overarching product strategy, ensuring alignment with customer needs and business goals.
• Observe how they use data to do their job, and brainstorm ways to help them be more efficient and effective while ensuring their requirements are met.
• Demonstrate strong communication skills through clear and concise written communication and engaging presentations, facilitating effective dissemination of information across stakeholders.
• Identify and proactively addresses change management requirements in collaboration with business partners, ensuring smooth transitions during project implementation.
• Uphold quality standards by adhering to established testing best practices and expectations while identifying gaps and implementing modifications that drive continuous quality improvement.
• Assemble an understanding of the technologies and processes used to develop our data systems and provide ideas and perspective on how we could do it better.
• Be able to explain the technical building blocks and flow of information within our systems.
• Develop technical skills such as writing SQL queries and data consumption prototyping to enhance feature development while minimizing reliance on data engineers.

Requirements

• Associate Degree or equivalent work experience
• Degree in Information Systems, Business Analysis or related discipline preferred
• Bachelor Degree preferred
• 2 years of related work experience preferred
• Demonstrated ability to successfully manage product requirements throughout the development lifecycle
• Demonstrated understanding of business process, insurance products, and customer needs preferred
• Proven ability to cultivate respectful relationships with business partners and team members
• Excellent written and verbal communication skills
• Strong problem-solving skills with ability to identify process improvement opportunities

Tech Stack

• SQL

Benefits

• generous paid time off
• 8% 401(k) match
• matching charitable gift program
• bonus plan based on company performance
• meal stipends
• associate discounts
• volunteer time off