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IT Support Specialist at REVOLVE | JobVerse
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IT Support Specialist
REVOLVE
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IT Support Specialist
Cerritos, California, United States of America
Full Time
3 hours ago
$26 - $28 USD
H1B Sponsor
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Key skills
Cloud
Firewalls
About this role
Role Overview
Provide full-time IT support to internal customers
Operating system and application installation, troubleshooting, and support
Configuring, installing, and maintaining phone devices (Cloud Mitel and Talk Desk phone system)
Co-location and server room maintenance (cabling, racking servers, etc.)
Installation and upgrade of new and existing computer equipment
Helpdesk for internal customers including printer installs/troubleshooting, any software or hardware malfunctions, OS (Mac or windows) troubleshooting
Tend to the firewalls/switches/other networking equipment to ensure minimal downtime for all users
Update/create console logins for various internal systems
Backup Emails from google domain
Requirements
5+ years of experience in a Technical Support or similar role
Experience in frontline user support
Knowledge of multiple operating systems (Windows and Mac)
Experience in configuring/maintenance of Networking devices and Hardware
Willing to work overtime and weekends when necessary
Flexible on scheduling – early morning 6am or late morning 10am
Travel up to 50 to 80% within the LA area
A+ Certification preferred
7+ years of experience in a Technical Support or similar role preferred
Tech Stack
Cloud
Firewalls
Benefits
hefty discount on items we carry – as in 50% or more off retail prices
free weekly lunches
pretty rad company parties
Apply Now
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