Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
Create detailed, comprehensive, and well-structured test plans and test cases
Estimate, prioritize, plan, and coordinate testing activities
Design, develop, and execute automation scripts using open source tools
Identify, record, document thoroughly, and track bugs
Perform thorough regression testing when bugs are resolved
Develop and apply testing processes for new and existing products to meet client needs
Liaise with internal teams (e.g., developers and product managers) to identify system requirements
Monitor debugging process results
Investigate the causes of non-conforming software and train users to implement solutions
Track quality assurance metrics, like defect densities and open defect counts
Stay up-to-date with new testing tools and test strategies

Proven work experience in software quality assurance (VoIP systems or similar preferred)
Spanish-English proficiency
Strong knowledge of software QA methodologies, tools and processes
Experience in writing clear, concise and comprehensive test plans and test cases
Hands-on experience with both white box and black box testing
Hands-on experience with automated testing tools
Experience working in an Agile/Scrum development process

Bilingual Software QA Analyst – VoIP Systems

Key skills