Senior Human Resource Business Partner

Role Overview

• Serve as the primary HR partner to designated country portfolios, advising leadership on workforce strategy, structure, and people-related risk;
• Translate organisational and People strategy into actionable country-level plans;
• Provide guidance on organisational design, workforce planning, reporting structures, and operating model alignment;
• Support change management initiatives and transformation efforts within country teams;
• Use HR metrics, dashboards, and workforce data to inform decision-making and drive continuous improvement;
• Escalate strategic risks and complex matters appropriately to the Executive Head of People.
• Partner with country leadership to conduct workforce planning aligned to growth projections;
• Lead and coordinate recruitment processes for country portfolios, ensuring quality, diversity, and alignment to competency frameworks;
• Support hiring managers in structured selection, interviewing, and decision-making processes;
• Oversee onboarding to ensure effective integration of new hires into the organisation and culture;
• Ensure consistent application of job architecture, grading frameworks, and role clarity standards.
• Act as a trusted advisor on employee relations matters, including performance concerns, disciplinary processes, investigations, and conflict resolution;
• Ensure compliance with local labour legislation in each supported country, working with local legal advisors, PEOs, or Employers of Record where required;
• Provide guidance on employment contracts, policy interpretation, and HR risk mitigation;
• Support grievance management processes and ensure fair, consistent application of policy;
• Oversee offboarding processes, including exit interviews and compliance requirements;
• Drive implementation of the organisation’s performance management framework across country portfolios;
• Coach and equip managers to set objectives, provide feedback, and manage performance effectively;
• Support development planning, coaching interventions, and targeted capability-building initiatives;
• Partner with the Executive Head of People on succession planning and identification of high-potential talent;
• Champion organisational values and culture across supported countries;
• Support employee engagement initiatives and feedback mechanisms;
• Facilitate cross-country collaboration and team effectiveness initiatives;
• Identify organisational climate trends and recommend appropriate interventions;
• Promote inclusive practices and equitable people processes across geographies;
• Provide input into compensation benchmarking aligned to global frameworks and local market standards;
• Support salary review cycles and incentive processes at the country level;
• Coordinate effectively with payroll providers, PEOs, or Employers of Record;
• Contribute to the development and refinement of HR policies, SOPs, and toolkits;
• Prepare HR reports, workforce analytics, and board-ready summaries as required.

Requirements

• Honours Degree or Post Graduate Diploma in Human Resources, Organisational Psychology, Industrial Psychology, or related field. Master’s Degree preferred.
• Minimum of 8–10 years’ HR experience, with at least 5 years operating at a senior HR Business Partner or HR Lead level;
• Demonstrated experience providing end-to-end HR leadership across multiple business units or countries;
• Experience working across multiple African countries or emerging markets preferred;
• Experience in high-growth or scaling organisations advantageous;
• Experience working with remote or hybrid teams across multiple countries;
• Experience in non-profit, social impact, education, or development sectors is advantageous.

Benefits

• Salary is competitive and commensurate with experience.