Chief of Staff, CEO

Role Overview

• Preparation for high-stakes presentations and stakeholder engagements
• Act as sounding board for complex decisions and organizational challenges
• Own and manage the CEO’s agenda, ensuring top priorities remain visible, sequenced and resourced.
• Anticipate risks, opportunities and decision needs ahead of time—providing synthesised options and recommendations.
• Shape and run strategic decision forums that drive clarity and timely action.
• Prepare the CEO for key internal and external engagements with proactive, insight-led briefing materials.
• Act as an organisational leader for the CEO in selected meetings to maintain momentum and alignment.
• Lead selective CEO sponsored strategic and operational projects.
• Design and continuously improve the operating rhythm of the CEO Office and Executive, including team meetings, status updates, and decision-making forums
• Identify process inefficiencies and implement solutions that scale
• Build dashboards and reporting mechanisms to provide visibility into team performance
• Manage cross-functional dependencies and resolve bottlenecks
• Work closely with the CEO & Chair’s Executive Assistant to manage all CEO related matters, including diary prioritisation, summit and external event planning and related matters,
• Oversee Chair, Board and CEO budgets.
• Manage incoming correspondence on behalf of the CEO, including customer complaints requiring review or escalation.
• Partner with Executive team to develop the strategic plan for the business and then track the execution and achievement of milestones.
• Ensure leadership coherence, consistent messaging, timely decisions, unified prioritisation.
• Ensure effective operation of the Executive Team, including weekly meetings, quarterly performance reviews and offsites.
• Support onboarding of senior leaders and act as a key interface across the business.
• Collaborate with the Chief Finance Officer and Chief Security Officer to establish a unified dashboard covering key operational, financial, security, technology and people metrics for data-driven performance oversight.
• Work with the Chief Strategy & Transformation Officer to implement the new governance strategy that embeds accountability and transparent progress tracking.
• Lead quarterly planning cycles and monthly KPI review sessions
• Partner with Director of Talent and Chief People & Places Officer to ensure alignment across executive and SALT development work.
• Partner with the People Director and CPPO to ensure Executive priorities align with the P&P strategic priorities.
• In partnership with the CEO and Company Secretary, shape strategic narratives and materials for the Board
• Proactively manage agendas and produce high quality materials for strategic, reputational and licence critical matters.
• Lead planning for the annual Board offsite.
• Prepare executive briefings, board materials, and leadership presentations
• Represent in meetings and forums as needed
• Build relationships with key stakeholders across the organization
• Synthesize complex information into clear, actionable insights
• Shift reporting from backward-looking updates to forward-looking insight and decision recommendations.
• Synthesise trends and early warnings for the CEO and Exec.
• Lead reporting across Allwyn’s key stakeholder groups, including:
• 4NL Executive Team: weekly meetings, quarterly reviews
• AEL Board: weekly updates, monthly meetings
• SALT: monthly engagements and leadership effectiveness work
• Shareholder / Allwyn Group: bimonthly steering committees, quarterly investor reporting‑monthly steering committees, quarterly investor reporting
• Distributors: quarterly CEO Forum
• Government: support Public Affairs with briefs and materials for regular stakeholder meetings

Requirements

• Executive level support experience, ideally partnering directly with a CEO or Executive Team in a complex, fast paced organisation.
• Strong strategic judgement, with the ability to anticipate issues, synthesise information quickly and provide clear, insight led recommendations.
• Proven experience managing senior stakeholders, including Boards, shareholders, external partners and cross functional leadership teams.
• Exceptional organisational and operational capability, with a record of accomplishment of managing high-stake priorities, sensitive information and multiple time critical workflows.
• Experience leading or coordinating strategic projects or programmes with strong governance and delivery discipline.
• Effective communication and storytelling skills, capable of producing high-quality materials for executive and Board audiences.
• Confident analytical skills, able to navigate data, interpret insights and support performance reporting.
• Experience navigating corporate governance or regulated environments.
• Ability to work with discretion, resilience, and sound judgement, maintaining calm and professionalism under pressure.

Tech Stack

• SaltStack

Benefits

• Company bonus scheme
• Matched pension contributions up to 8.5%
• 26 days annual leave + 2 Life Days (and bank holidays)
• Complimentary Private Medical
• Life Assurance
• Enhanced Maternity & Paternity leave
• £500 wellness allowance
• Access to nutritional advisor and personal trainers
• Discounted Health Assessments
• Complimentary Financial coaching