Key skills
AICommunicationTime Management
About this role
Role Overview
- Ensures that payments received from customers are applied accurately and in a timely manner to accounts, based on SLOs
- Processes and records all payment types, including ACH, wires, and lockbox activity
- Reconcile payment discrepancies by working closely with Collections, Customer Service, and other internal stakeholders
- Responsible for processing adjustments, write-offs, and refunds
- Performs research on various accounting processes, including reconciling discrepancies in bank accounts against system data
- Supports the Team Leader with creating, maintaining, and executing processes and procedures that incorporate controls to mitigate financial risk
Requirements
- Bachelor’s degree and/or a minimum of 2-4 years of experience in a comparable role
- Strong accounting, analytical, and problem-solving skills
- Intermediate knowledge of PC based application software with an emphasis on Google Sheets
- Excellent time management, prioritization, goal setting, planning, and work scheduling skills
- Strong attention to detail
- Must successfully pass a background investigation
- Strong communication and interpersonal skills
- Enthusiasm for automation, AI, and emerging technologies
Benefits
- health, dental and vision insurances
- retirement savings plan
- paid time off
- health savings account
- flexible spending accounts
- life insurance
- disability insurance
- tuition reimbursement