An Accounts Receivable Specialist is responsible for verifying and posting routine and complex payments received from customers in an accurate and timely manner.
Ensures that payments received from customers are applied accurately and in a timely manner to accounts, based on SLOs.
Processes and records all payment types, including ACH, wires, and lockbox activity.
Reconcile payment discrepancies by working closely with Collections, Customer Service, and other internal stakeholders to ensure that issues with customer postings or misapplied payments are resolved in a timely manner with no customer disruption.
Responsible for processing adjustments, write-offs, and refunds.
Performs research on various accounting processes, including reconciling discrepancies in bank accounts against system data.
Supports the Team Leader with creating, maintaining, and executing processes and procedures that incorporate controls to mitigate financial risk while emphasizing efficiency, timeliness, and accuracy of transactions.
Periodic training of other AR Specialists on individual processes relative to their platform/duties.

Bachelor’s degree and/or a minimum of 2-4 years of experience in a comparable role
Strong accounting, analytical, and problem-solving skills
Intermediate knowledge of PC based application software with an emphasis on Google Sheets
Independently seeks opportunities to improve processes, proactively expands knowledge through exploration, and takes ownership of their professional development
Excellent time management, prioritization, goal setting, planning, and work scheduling skills
Strong attention to detail
Must successfully pass a background investigation
Strong communication and interpersonal skills
Enthusiasm for automation, AI, and emerging technologies, with a desire to explore their application in business processes.

Accounting Support

Key skills