Technical Partner Manager – Federal

Role Overview

• Supports Nexthink’s growth in the US Federal market
• Enables and guides Federal System Integrators (SIs) through the technical sales cycle
• Provides technical leadership, pre‑sales expertise, and solution alignment
• Acts as the primary technical point of contact for assigned partners
• Ensures partner success in building Nexthink-driven offerings
• Facilitates design planning and integration for partner-driven engineered solutions
• Provides pre‑sales support including demos, POVs, workshops, and solution design
• Supports technical strategy for partner-led federal pursuits, proposals, and bid defenses
• Becomes a Nexthink SME and thought leader, demonstrating how the platform drives mission outcomes
• Supports Federal Partner Managers in preparing partner reviews, engagement plans, and opportunity updates
• Ensures Federal SI technical influencers and decision-makers stay informed about Nexthink features
• Acts as a technical advocate for partners, collecting requirements, compliance needs, and feedback
• Maintains deep knowledge of Federal SI service offerings and Federal programs
• Contributes to federal‑focused marketing content, such as case studies, white papers, and offering materials
• Helps partner sales and solution teams qualify opportunities and map Nexthink capabilities
• Delivers demos, POVs, and workshops that demonstrate Nexthink's support for Modern Workplace transformation
• Collaborates with Federal Sis and identified regional partners to design and enhance service offerings
• Leads technical enablement programs to ensure partners can sell, deploy, and operationalize Nexthink independently
• Works across IT Security, IT Operations, Endpoint teams, and ITSM stakeholders
• Supports large federal pursuits with technical solutioning, proposal content, and bid defense materials
• Represents Nexthink as a technical SME at federal events, partner forums, and industry engagements
• Collaborates with the Nexthink Federal field team on joint go‑to‑market initiatives
• Field-based role requiring domestic US travel to Federal SI offices and federal industry events

Requirements

• Extensive experience in a pre‑sales or technical consulting role
• Proven experience working with/enabling US Federal System Integrators, Federal MSPs, or federal-focused consulting teams
• Proven experience working with a sales organization focused on value-based, outcome-driven selling
• Proven experience as a key technical resource introducing or scaling new technology within Federal or regulated environments
• Proven experience supporting sales organizations with a strong track record of meeting or exceeding revenue-aligned objectives
• Experience in one or more of the following areas: Digital Employee Experience, Modern Workplace, or End‑User Computing
• Digital Experience Monitoring or similar end‑user experience functions
• Windows 10/11, O365/M365, and related migration or modernization projects
• ITSM, ITIL practices, service lifecycle, or quality-of-service models
• Security, compliance, or risk frameworks (e.g., NIST 800-53, Zero Trust, FedRAMP, IL Certification)
• Designing or supporting monitoring/analytics solutions for secure or regulated environments
• Demonstrated skills in complex technical solution environments.
• Superior business acumen: able to translate mission needs into technical solutions and value.
• Entrepreneurial, able to work independently with strong judgment while escalating appropriately.
• Technologically savvy and able to quickly learn Nexthink products, services, and partner business models, particularly within the Federal SI ecosystem.
• Exceptional written, oral, and interpersonal communication skills; confident working with senior technical and executive stakeholders.

Tech Stack

• ITSM

Benefits

• Health insurance
• 401(k) plan featuring up to 4% company matching contributions
• Flexible Hours and unlimited vacation
• 11 company-paid holidays
• 3 extra days for volunteering
• Free access to professional training platforms
• Up to 16 weeks of paid leave for birthing parents/primary caregivers
• 6 weeks for secondary caregivers
• Bonuses for referring successful hires after three months of continuous employment