About this role

Document claims file by accurately capturing and updating claims data/information
Exercise judgment to determine liability by gathering and analyzing relevant facts; utilizing applicable law
Exercise judgment to determine policy verification and coverage determination
Work to have a timely resolution to claims by developing case strategy
Establish timely reserves and perform ongoing review throughout claims cycle
Assess damages by calculating applicable damages or range of damages allowed by law
Negotiate settlement of claim by establishing appropriate negotiation strategy
Meet quality standards by following best practices

Bachelor’s Degree and 6 or more years of experience in the Claims and/ or Litigation Management area
Juris Doctor and 2 or more years of experience in the Claims and/ or Litigation Management area
Zurich Certified Insurance Apprentice, including an Associate Degree with 6 or more years of experience in the Claims and/ or Litigation Management area
Completion of Zurich Claims Training Program and 6 or more years of experience in the Claims and/ or Litigation Management area
High School Diploma Equivalent and 8 or more years of experience in the Claims and/ or Litigation Management area
Must obtain and maintain required adjuster license(s)
Microsoft Office experience
Knowledge of insurance regulations, markets and products

Senior Claims Specialist – Workers Compensation

Key skills