Manager, Site Reliability Engineer – Platform

Role Overview

• Act as the technical owner of the Platform Squad, defining, driving, and enforcing platform standards across the full lifecycle (design, rollout, upgrades, and decommissioning) for: Cloud infrastructure Kubernetes Service Mesh.
• Ensure platform components are designed and operated according to SRE principles, focusing on reliability, scalability, and operational simplicity.
• Drive architectural decisions with a sustainable platform vision, balancing innovation, security, and operational stability.
• Define, build, and continuously improve operational processes for internal and external consumers, including: Platform onboarding and adoption Change management and release processes Incident, problem, and escalation management.
• Act as a point of escalation for complex platform incidents and reliability risks, participating in on-call rotations as needed.
• Ensure platform operations comply with internal controls, audit requirements, and security standards.
• Establish and own platform observability standards, ensuring consistent implementation of Golden Signals: Latency Traffic Errors Saturation.
• Define and track platform SLIs, SLOs, and error budgets in partnership with internal consumers.
• Use metrics and operational data to drive prioritization, reliability improvements, and capacity planning decisions.
• Foster a collaborative, servant-leadership culture that enables squads to self-serve while maintaining guardrails.
• Collaborate closely with application engineering teams, other SRE squads, and stakeholders across security, compliance, and architecture.
• Promote knowledge sharing through strong documentation and enablement around platform usage and best practices.
• Provide technical mentorship and guidance to platform engineers, supporting engineering excellence and growth.
• Support the Squad Manager in planning, prioritization, and execution of platform initiatives.
• Ensure work is visible, well-documented, and aligned with broader SRE and company objectives.

Requirements

• Proven experience in Platform Engineering and/or SRE roles, with demonstrated technical leadership.
• Strong hands-on experience with public cloud platforms (AWS preferred; Azure is a plus).
• Strong experience operating Kubernetes at scale (EKS or equivalent).
• Experience with Service Mesh technologies (Istio preferred; App Mesh, Linkerd, etc. are a plus).
• Solid understanding of SRE fundamentals, including SLIs/SLOs, error budgets, and reliability-driven prioritization.
• Strong experience with observability tooling and practices, including metrics, logging, tracing, alerting, and Golden Signals.
• Strong incident management and on-call operations experience, including escalation and problem management.
• Experience with Infrastructure as Code (e.g., Terraform) and cloud-native operational patterns.
• Strong understanding of cloud-native microservices architecture and platform enablement patterns.
• Ability to translate complex technical concepts into clear guidance for non-platform teams.
• Excellent collaboration, communication, and stakeholder management skills.

Tech Stack

• AWS
• Azure
• Cloud
• Kubernetes
• Microservices
• Terraform

Benefits

• Competitive salary
• Health insurance
• Flexible work arrangements
• Professional development