Define and implement Sales Operations and Sales Excellence strategy and global roadmap, aligned with corporate objectives.
Establish governance frameworks for forecasting, pipeline management, and sales processes which drive global standardization while enabling regional execution.
Oversee CRM and sales technology adoption; ensure data integrity and reporting accuracy whilst standardizing reporting.
Deliver actionable insights on revenue performance, pipeline health, and sales cycle efficiency, leveraging CRM analytics to identify opportunities and performance trends.
Lead global initiatives for territory planning, quota setting, and incentive design while continuously evaluating and refining processes to meet evolving business needs.
Manage the annual assessment of sales teams and managers to identify skill gaps.
Research and adopt industry best practices in sales methodologies and tools, coordinating with regional Sales Excellence leads to create and deliver targeted development programs and performance management systems.
Provide ongoing multilevel sales (managers and sellers) professional development through workshops and e-learning.
Act as the central coordination point for regional Sales Excellence Leaders, driving best practice and Sales Excellence standardization across Ingredion.
Facilitate knowledge sharing and best practices across regions.

Demonstrated experience in field sales and sales leadership, preferably in the ingredients or related industry
In-depth understanding of CRM systems and how best to leverage them to drive sales performance
Strong analytical mindset with experience in leveraging data to assess and develop targeted sales development programs to drive best in class sales execution
Experienced in working with CRM systems, ideally SFDC
Skilled in planning, executing, and overseeing projects across regions and with competing priorities
Excellent communication and influencing skills, able to work across regions collaborating with key stakeholders to ensure regional applicability of standard global processes, systems and programs
Thought leadership across sales and sales operations, coupled with a continuous improvement mindset
English fluency, both written and spoken.

Director, Global Sales Operations

Key skills