Retail Service Operations Team Leader
Nacogdoches, Texas, United States of America
Full Time
1 hour ago
H1B Sponsor
Key skills
Risk ManagementCommunication
About this role
Role Overview
- Responsible for the oversight of service and operations for ~10 branches
- Mentors a team to execute service and operational objectives
- Conducts branch visits to complete audits, observations, and inspections
- Participates in branch huddles to review operations procedures and opportunities
- Performs risk management activities including review and follow-up on operational and service reporting
- Regular communication/feedback to Regional Service Operations Manager and District Managers
Requirements
- High School Diploma or GED
- 3 years of retail service with operational experience
- 3 years of experience leading or influencing a team
- Branch banking experience with operational focus
- Prior experience managing a team
- Comfort with technology
- Experience with MS Office applications
Benefits
- Flexible work arrangements
- Professional development