Retail Service Operations Team Leader
Temple, Texas, United States of America
Full Time
1 hour ago
H1B Sponsor
Key skills
Risk Management
About this role
Role Overview
- Responsible for the oversight of service and operations for ~10 branches
- Motivates and coaches all branch colleagues in the areas of service and operations
- Conducts branch visits to complete required audits, observations, and inspections
- Performs risk management activities including the review and follow-up on operational and service reporting
- Provides support for branch incident response, including robbery response and manual processing
- Participates in branch consolidations, openings/closings, relocations, and merger/acquisition activities
Requirements
- High School Diploma or GED
- 3 years of retail service with operational experience
- 3 years of experience leading or influencing a team
- Branch banking experience with operational focus
- Comfort with technology
- Experience with MS Office applications.
Benefits
- Flexible work arrangement
- Various methods will be used throughout the recruitment process to verify candidate authenticity.
- Reasonable accommodations as stated for the recruitment process.