Director of Sales

Role Overview

• SOLICIT BUSINESS WITHIN DIFFERENT MARKET SEGMENTS VIA TELE-PROSPECTING AND OUTSIDE SALES CALLS
• MAINTENANCE OF ACCOUNTS WITH EXISTING CONTACTS TO MAINTAIN RAPPORT AND DEVELOP FUTURE BUSINESS; DEVELOP AND MAINTAIN RELATIONSHIPS WITH KEY CLIENTS IN ORDER TO PRODUCE GROUP BUSINESS, TO INCLUDE ROOM SALES, F&B SALES AND CATERING/BANQUET SERVICES.
• ATTENDANCE OF NETWORKING EVENTS; DEVELOP AND MAINTAIN GOOD RELATIONSHIPS WITH OFFICIALS AND REPRESENTATIVES OF LOCAL COMMUNITY GROUPS, COMPANIES AND TRADE ORGANIZATIONS, AND ATTEND LOCAL AND OUT OF TOWN MEETINGS AND CONVENTIONS IN ORDER TO GENERATE SALES FOR THE HOTEL.
• CONDUCT SITE TOURS
• UPKEEP OF CUSTOMER DATABASE VIA HOTEL SALES PRO
• DEVELOP CONTRACTS AND FOLLOW UP WITH CUSTOMERS
• (IF APPLICABLE) DIRECT THE ACTIVITIES OF THE HOTEL SALES TEAM, PROVIDING LEADERSHIP AND MOTIVATION NECESSARY TO IMPLEMENT EFFECTIVE SALES AND MARKETING STRATEGIES AND TO MAXIMIZE THE GENERATION OF SALES/REVENUES.
• DEVELOP AND MANAGE THE DEPARTMENTAL BUDGET AND MONITOR SALES ACTIVITIES/PERFORMANCE TO ENSURE SALES MEET OR EXCEED ESTABLISHED PROFIT PLAN AND TO ACCURATELY REPORT VARIANCES/PROJECTIONS TO MANAGEMENT.
• RESPONSIBLE FOR THE CO-DEVELOPMENT OF HOTEL-LEVEL TACTICAL SALES PLANS TO SUPPORT OVERALL SYSTEM
• WIDE PLANS/STRATEGIES AND PROGRAMS.
• ASSIST THE GENERAL MANAGER IN THE DEVELOPMENT AND UPDATE OF THE HOTEL-LEVEL BUSINESS PLAN TO INCLUDE INPUT ON SALES GOALS AND PLANS THAT SUPPORT THE OVERALL BUSINESS AND SALES STRATEGIES OF THE COMPANY.
• IN COORDINATION WITH GENERAL MANAGER, SERVE AS INTERFACE ON MEDIA RELATED INQUIRIES AND REFER SENSITIVE MATTERS TO THE PUBLIC RELATIONS DIRECTOR (AND GM) IF NECESSARY.
• REGULARLY WORK FILES FOR PAST AND POTENTIAL GROUPS TO GENERATE REPEAT BUSINESS FOR THE HOTEL. KEEP TRACE SYSTEM UP-TO-DATE AND IN ORDER.
• ATTEND SALES/REVENUE AND HOTEL STAFF MEETING TO FACILITATE GOOD COMMUNICATION. DISCUSS VIPS AND INCOMING BUSINESS IN DETAIL.
• GENERATE REPORTS AS REQUIRED TO MEASURE BUSINESS GENERATED BY THE SALES DEPARTMENT.
• TAKE RESPONSIBILITY FOR THE DEVELOPMENT AND IMPLEMENTATION OF SALES PLANS.
• EFFECTIVENESS AND INTRODUCE CHANGES IN RESPONSE TO THE MARKETPLACE, INCLUDING SETTING TARGETS, PLANNING AND SCHEDULING WORK AND PERFORMANCE INDICATORS THAT ARE TYPICALLY PRODUCTIVITY AND EFFICIENCY MEASURES.
• ENSURES ALL GUESTS ARE BEING TREATED IN AN EFFICIENT AND COURTEOUS MANNER AND THAT ALL COMPANY STANDARDS ARE BEING APPLIED

Requirements

• 4 YEAR COLLEGE DEGREE PREFERRED
• PREVIOUS SALES EXPERIENCE WITHIN THE HOSPITALITY INDUSTRY
• KNOWLEDGE OF HOTEL SALES PRO

Benefits

• Medical/Dental/Vision
• Vacation & Holiday Pay
• Employee Assistance Program
• Career Growth Opportunities
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave