Bridge business and data: Connect customers, Product, Sales, and Client Engagement, translating business needs into clear, measurable analytics.
Own the flow of insight: Lead requirements gathering, reporting alignment, and data storytelling to ensure analytics drive strategy.
Spot trends and tell the story: Surface patterns, gaps, and “what changed?” moments in customer data—and drive investigations to resolution.
Be the analytics voice in the room: Represent Product Analytics in key client and partner calls, turning feedback into actionable insights.
Deliver clarity through data: Collaborate with analysts to build dashboards and metrics that answer priority business questions.
Lead proactive discovery: Explore customer behavior, pilots, and trends to inform product and go-to-market strategies.
Champion customer-facing insights: Support initiatives like engagement portals and reporting, translating data into clear, compelling stories.
Elevate the craft: Partner with the Product Analytics team to ensure consistent, high-quality, and impactful outputs.

5+ years in Data Analytics. Business Analysis, Product Analytics, or other data-driven roles.
Proven experience gathering and documenting business/reporting requirements across diverse teams.
Fluency in reporting frameworks, dashboards, and data visualization writing in SQL.
Comfort with ambiguity: You adapt quickly in evolving technical environments.
Strategic & hands-on: Confident moving from high-level discussions to deep analysis.
Exceptional communication: Clear, concise, and confident with executives and stakeholders.
Collaborative mindset: You’re a translator who listens, probes, and connects the dots.
Curiosity: You care about the why, not just the what.

Competitive Compensation: Enjoy a competitive salary and equity package!
Comprehensive Health Care: Access to multiple medical plans with an HSA option and minimal out-of-pocket expenses. Certain plans covered 100%.
Dental Insurance: We protect those pearly whites
Vision Insurance: Everyone can see clearly now at Assured
Life Insurance: It's on the house! Provided at no cost to you
Paid Time Off: Uncapped vacation days and paid holidays. Take that vacation!
Family Leave: Maternity and paternity leave options
Financial Wellness: 401(k) contribution with Assured contributing 3% of your income, even if you don't contribute
Flexible Spending Accounts: Health and dependent care FSAs for pre-tax flexible spending

Lead Data Analyst, Customer Insights

Key skills