ServiceNow UI/UX Front End Developer – Portals, AI
District of Columbia, United States of America
Full Time
5 hours ago
$91,300 - $184,900 USD
No H1B
Key skills
AngularBootstrapITSMJavaScriptServiceNowAngularJSHTML5CSS3AgileScrumFigmaSketchAdobe XD
About this role
Role Overview
- Design, develop, and maintain ServiceNow Service Portal interfaces using:
- HTML5, CSS3, JavaScript
- AngularJS (Service Portal widgets)
- Bootstrap / UI Frameworks
- Build and customize Service Portal widgets, themes, and layouts.
- Develop responsive, mobile-friendly, and cross-browser compatible UI components.
- Implement UI policies, client scripts, and UI scripts to enhance user interactions.
- Collaborate with stakeholders to translate business needs into user-centered designs.
- Apply UX best practices for usability, accessibility (WCAG), and visual consistency.
- Create wireframes, mockups, and prototypes (Figma, Sketch, Adobe XD, or similar).
- Ensure consistent branding and design standards across portals.
- Integrate ServiceNow portals with REST APIs, third-party systems, and custom web applications.
- Optimize front-end performance and maintain clean, reusable code.
- Support portal enhancements across ITSM, HRSD, CSM, or custom applications.
- Work closely with ServiceNow architects, back-end developers, and business analysts.
- Participate in Agile/Scrum ceremonies and iterative delivery cycles.
- Perform UI testing, debugging, and documentation.
Requirements
- 3+ years of front-end web development experience.
- 2+ years of ServiceNow Service Portal development experience.
- Strong proficiency in one or more of the following:
- HTML, CSS, JavaScript
- AngularJS (Service Portal framework)
- Bootstrap or similar UI frameworks
- Experience building custom ServiceNow widgets and themes.
- Knowledge of ServiceNow UI components:
- Client Scripts
- UI Policies
- UI Scripts
- Familiarity with REST APIs and JSON.
- Strong understanding of UI/UX principles, usability, and accessibility.
- Experience creating wireframes, mockups, and prototypes.
- Ability to balance visual design with technical constraints.
Tech Stack
- Angular
- Bootstrap
- ITSM
- JavaScript
- ServiceNow
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off