Business Analyst (East Coast Remote)

HockeyStack is an Applied AI company focused on automating sales, marketing, and customer success for B2B companies. They are seeking a Business Analyst to act as a consultant for customers, helping them address go-to-market challenges and deliver strategic recommendations for growth.

Responsibilities:

• Act as a trusted consultant to customers, helping them translate business challenges into actionable strategies using HockeyStack's platform
• Advise customers on how to optimize their GTM motions — from pipeline generation to revenue conversion — based on data-driven insights
• Partner with Customer Success Managers to deliver support and strengthen long-term customer relationships
• Troubleshoot customers' technical challenges by diagnosing issues, identifying root causes, and guiding them to effective solutions within the HockeyStack platform
• Collaborate cross-functionally with Product, Engineering, and CS to bring customer feedback into the product and improve value realization

Requirements:

• Bachelor's degree in Business, Economics, Finance, Statistics, Applied Mathematics, or a related field
• 1–3 years of experience in business analysis, consulting, strategy, or an advisory role with a client-facing component
• Experience in B2B, SaaS, or GTM environments is a strong plus
• Strong business acumen — you understand how revenue teams operate and can connect customer problems to strategic solutions
• Excellent stakeholder management and communication skills — you're comfortable presenting recommendations to senior leaders
• Analytical mindset with the ability to use data to support business recommendations, without needing to be a SQL expert
• Ownership-first mindset — you take initiative, move fast, and figure things out
• You thrive in early-stage, high-urgency environments where speed and impact matter