Partner with Account Executives to drive account growth and retention
Discover, illuminate, digest, organize and execute major projects
Join Account Executives in onsite visits with customers when appropriate
Proactively identify and address potential manufacturing challenges (including DFM)
Stay informed about upcoming customer projects and initiatives to ensure alignment with Xometry's capabilities
Gather customer insights and feedback to inform sales strategies
Assist Pre-Sales Engineering with knowledge gathering, digestion, and ultimately compiling correct and competitive quotes
Combine customer knowledge, Xometry partner knowledge, and Xometry system knowledge to rapidly address customer needs and shepherd projects to delivery
Provide project management and oversight on complex opportunities
Requirements
10+ years of relevant experience in CNC/Sheet engineering and manufacturing roles
Bachelor's degree in Mechanical Engineering or similar is required
Experience using Xometry’s services from a customer and/or partner perspective is optimal
Expertise in manufacturing principles, including drawings and GDT
Expertise in Additive, Injection Molding, CNC Machining and Sheet Metal Fabrication
Experience running manufacturing projects in Asia and/or Europe.
Familiarity with ISO9001, AS9100d, ITAR, NIST and other common and critical compliance and certification requirements
Ability to travel to customer and/or partner sites as needed. 25%-35% travel is typical.
Proficiency in Google Suite and/or Microsoft Office Suite
Excellent communication, interpersonal, and problem-solving skills. This must extend into remote/digital environments.