Manager, Engineering – Solution Experiences

Role Overview

• Manage one or more related teams of 6-10+ software engineers across a product area or emerging pillar, driving development and success of products that delight customers.
• Guide and mentor team members on architecture and best practices while reviewing and coaching on project designs for design review presentations.
• Analyze feature sets for market effectiveness and implementation efficiency, facilitating feedback and discussions with Product and Design teams.
• Create strong partnerships with product management and other essential business areas while contributing to business planning and product vision.
• Lead cross-team technical efforts and address technical challenges that span multiple teams within your pillar area.
• Plan and deliver end-to-end projects with high technical ambiguity and cross-team dependencies, communicating risks and building consensus with stakeholders.
• Mentor and coach individuals and managers both within and outside your teams, identifying and growing potential successors.
• Hire exceptional engineering talent and grow your teams by attracting, developing, and advancing great engineering talent strategically across multiple teams.
• Own setting yearly and quarterly technical and operational goals for your product area while managing metrics and reporting.
• Communicate effectively to executives and non-technical stakeholders, tailoring your approach to diverse audiences and anticipating conflicts proactively.
• Create repeatable processes for measuring and improving team efficiency while demonstrating operational excellence leadership across your teams.
• Champion AI adoption in both software and product development lifecycles, leveraging shared learnings to mature usage and enhance customer experiences.

Requirements

• 8+ years software development experience
• 3+ years previous management experience
• Strong background building and deploying AI/ML features
• Experience productionizing and scaling ML models within a search stack.
• Experience building scalable, high available customer-facing cloud applications
• Experience building or managing full stack teams is a plus
• Experience building teams including, recruiting and retention
• Experience with Agile/Scrum methodologies
• AWS or other Cloud experience
• A degree in Computer Science, Engineering, or a related field or equivalent practical experience
• Legally eligible to work in the U.S. on an ongoing basis

Tech Stack

• AWS
• Cloud

Benefits

• Medical/vision and dental coverage options for full-time employees
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus Sick Time Off
• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
• US employees receive 12 paid holidays per year
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)