Community Manager (6 months contract)

Role Overview

• Own and manage our player community across Discord and social platforms
• Actively moderate, engage, and participate in conversations daily
• Respond to player questions and support issues in a timely and brand-aligned tone
• Gather player feedback and surface meaningful patterns to Product and Marketing
• Plan, schedule and support live events, tournaments, and platform promotions
• Create lightweight promotional content (posts, clips, dev updates, event announcements)
• Work closely with Product to stay aligned on upcoming features and changes
• Track and report community signals (engagement, sentiment, participation, KPIs)
• Help refine and protect our brand voice across all channels

Requirements

• 2+ years managing communities for games or digital consumer products
• You understand Discord deeply (not just how to post, but how to manage culture)
• Strong written communication skills
• natural, authentic, human
• You can think critically and spot patterns in player feedback
• You’re comfortable in fast-moving environments with live events
• You can manage multiple conversations without losing tone or clarity
• You are proactive
• you don’t wait to be told what to say
• Bonus Points (Not Required)
• Experience working on competitive or skill-based games
• Experience running community-driven events or ambassador programs
• Basic video editing or graphic creation skills
• Familiarity with analytics tools and social KPIs