Sales Development Representative

Role Overview

• Represent the company’s services, using comprehensive knowledge as well as consumer research to explain how our solutions meet customer needs.
• Generate leads and build relationships by nurturing warm prospects and finding potential new sales opportunities.
• Manage and maintain a pipeline of interested prospects and engage sales team in next steps.
• Identify best practices for refining the company’s lead generation playbook.
• Utilise CRM system, cold calls, and email to generate new sales opportunities.
• Identify the needs of prospects, and suggest appropriate solutions.
• Build long-term, trusting relationships with prospects to qualify leads as sales opportunities.
• Proactively seek new business opportunities in the market.
• Engage with prospects to set up meetings or calls between prospects and sales team.
• Ensure activity is accurately recorded in the CRM to support forecasting.

Requirements

• Two or more years of experience in IT or Software sales, with a track record of exceeding lead targets.
• Exceptional verbal and written communication skills with the ability to articulate technical value propositions.
• High level of persistence and self-motivation and consistently reach daily/weekly targets.
• Proven, creative problem-solving approach and strong analytical skill.
• Strong desire and ability to move up within a sales organization.
• Experience as a sales development representative, with a track record of achieving sales quotas.
• Familiarity with CRM tools and ability to learn complex solutions quickly.

Benefits

• Big enough to deliver, small enough to care.
• Strong culture of trust, collaboration, and transparency.
• Diverse and inclusive environment.