Quality Assurance Assessor – Part Time

Role Overview

• Complete the full suite of Real-Time Audit tasks, within defined Service Levels (SLA’s) and to the agreed processes and quality standards.
• Ensure referred cases are communicated in a timely manner with Surveyors and Area Operations Managers.
• Handle external requests, including queries, amended reports, results and month end reconciliations.
• Compile SQP Phase 1 audits for field surveyors and collating results as directed.
• Fulfil general and lender-specific Report Audits and completing high risk reporting where required.
• Complete daily submissions reporting to ensure that the wider business is appraised in a timely manner on performance against SLA’s and KPI’s.

Requirements

• GCSE English Language & Maths Grade C or above (or equivalent).
• Microsoft Suite including Teams, Word, Excel and Powerpoint.
• Confident user of the internet.
• Working Knowledge of Corelogic (Surveyhub technology).
• General knowledge of surveying/the role of a surveyor.
• Experience working within a Quality-checking/auditor role with responsibilities.

Benefits

• Flexibilidade de horário
• Trabalhar remotamente