The accurate processing of all New Business Submissions, working with platforms and providers to ensure client applications and requests are concluded.
Input and maintain new business data in client management systems on a timely basis so that client records are accurate, up-to-date and contain relevant information reflecting the true state and progress of work undertaken.
Processing fund switches and claims for clients.
General Administration support to the wider Financial Planning team to assist with meeting preparation and client enquiries.
Maintain CRM system to keep Financial Planners updated throughout the processing of business in accordance with Service Level Agreements.
The Onboarding and Offboarding of clients, including updating CRM, informing providers, adding, or removing fees
Support with Financial Planning Associates with MIFID statements as required.
Continuously review own and team’s workflows and processes and offer support to other colleagues where appropriate.
In coordination with other members of the team, ensure that all housekeeping is maintained up to date to enable the smooth and efficient running of the department.

Experience in Financial Services
Experience working with platforms and providers, such as Abrdn, Aviva and AJ Bell.
Minimum of 5 GCSEs graded A-B, or equivalent, including Maths and English
Previous experience supporting a Financial Advisor
Good organisational, time management skills and effective caseload management
Ability to work well under pressure while maintaining excellent attention to detail
Ability to work on own initiative, sometimes for long periods of time
Professional, ethical, and discreet

Financial Planning Administrator

Key skills