As a Senior Research Associate, you will work alongside a cross-functional team of researchers to support our Fortune 500 clients across a variety of industries.
Responsibilities will include supporting quantitative and qualitative research projects, survey creation and programming, quality assurance, analysis and reporting.
Perform tasks and responsibilities required with thoroughness to produce high-quality, high-accuracy market research deliverables.
Load, test, and proofread all research surveys and content on staging before posting live to production.
Assure data accuracy and relevance to objectives at every step in the project process to ensure the data is both internally consistent and demonstrates face validity.
Design and program research instruments (utilizing multiple methodologies, both qualitative and quantitative within the community) to answer research and business questions.
Efficiently manage time to coordinate and execute project components for multiple projects.
Prioritize tasks, communicate effectively, and remain flexible to meet client needs.
Ensure all project components are executed within scope contract and/or project proposal, and all timelines for met.
Collaborate with cross-functional teams (community management, programming and data processing teams, Customer Experience) to deliver all project components in a high quality, timely manner to ensure client needs are met.
Support report development and help analyze data that addresses business objectives in a clear and concise, visually appealing format.
Requirements
Bachelor’s degree in a related field
At least 1 year of prior market research experience, preferably with a research vendor company
Knowledge of research techniques through coursework, internships, or work experience is highly desired
Familiarity with market research tools and statistical software (such as SPSS, SAS, Qualtrics, and/or Alchemer)
Proficiency in Excel, PowerPoint, and Outlook is required
Strong attention to detail and ability to prioritize task and contribute to multiple projects simultaneously
Ability to work effectively in a fast-paced and dynamic environment.
Self-motivated, flexible, and organized
Capable of working independently and within teams
Excellent interpersonal, problem-solving and project management skills
Excellent verbal and written communication skills
Benefits
Permanent remote work flexibility
Paid Time Off
Health Maintenance Organization (HMO) coverage
Annual performance bonuses
Dedicated coaches offer an extra channel of support and skill-building