Key skills
Communication
About this role
Role Overview
- Answering and making calls
- Booking appointments
- Diary management
- Communicating effectively with customers and clinicians
Requirements
- Passion for providing excellent customer service and making customers’ lives easier
- Great teamwork
- A good initiative
- Confidence in using IT systems
- Excellent communication and listening skills
- Prepared to step out of your comfort zone and try something new
- Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless)
Benefits
- Additional paid day off on your birthday to celebrate you!
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks
- a portal to a world of great everyday discounts and savings
- WeCare
- our employee support service to help you and your immediate family when you need it most
- Eyecare and hearcare discounts for you and your family