Director, Global Regulatory Compliance

Role Overview

• Lead the development, implementation, and continuous improvement of global regulatory compliance and product safety programs across all markets and channels
• Establish scalable, risk‑based compliance frameworks that adapt to evolving business models and sales channels (e.g., social, marketplace, resale)
• Design, implement, and govern world‑class regulatory compliance policies, procedures, and standards, including product testing, incident management, and recall processes
• Serve as the primary regulatory compliance subject‑matter expert, advising senior leadership and boards on product safety, consumer protection risk, and emerging regulations
• Own senior‑level engagement with global regulatory authorities (e.g., CPSC and other market regulators), including formal submissions, e‑filing requirements, and ongoing reporting obligations
• Direct global management of product safety incidents, including customer incident tracking, investigations, corrective actions, and execution of product recalls where required
• Partner with Merchandising, Legal, Supply Chain, QA, IT, and factory management to embed compliance standards into vendor onboarding, product creation, systems, and operational processes
• Lead preparation for and response to internal audits, external reviews, and any civil penalty or enforcement actions, driving remediation and sustainable program improvements
• Champion the use of data, technology, and AI to enhance hazard identification, trend analysis, and regulatory insight, ensuring robust data capture, storage, and reporting
• Build, lead, and develop a high‑performing global team and drive a culture of accountability, inclusion, and continuous improvement in compliance and product safety

Requirements

• Bachelor's degree in a relevant field (e.g., engineering, science, quality, supply chain, or related technical discipline)
• Minimum 5 years in quality management, product compliance, product development, manufacturing/design engineering, or quality engineering within a comparable consumer products environment
• Minimum 2 years managing a consumer product safety and regulatory compliance program within a retail, brand, or consumer products organization; 5+ years preferred
• Deep knowledge of consumer product safety and regulatory frameworks (e.g., CPSC, FTC, FDA, Prop 65, REACH and comparable international regulations)
• Proven experience developing and implementing global compliance policies, standards, and risk-based frameworks, including recall and incident management programs
• Demonstrated ability to interpret complex technical and legislative documents and translate them into clear operational requirements for cross-functional teams
• Strong analytical, data mining, and reporting skills, with high attention to detail and the ability to define problems, collect data, and draw sound conclusions
• Excellent influencing, communication, and presentation skills, with experience engaging senior executives, boards, vendors, and regulators
• Proven success leading cross-functional, global teams and driving consistent standards across different cultures, markets, and brands
• Preferred: Professional certifications in quality, compliance, or process improvement (e.g., CMQ/OE, Six Sigma) and experience with factory compliance, auditing, and corrective action programs

Benefits

• Competitive compensation
• Paid time off
• Employee assistance program
• Parental leave
• Paid volunteer hours
• Amazing company discounts
• Health care benefits starting on day 1
• 401(k)
• Tuition reimbursement