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IT Operations Professional 1 at SAP | JobVerse
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IT Operations Professional 1
SAP
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IT Operations Professional 1
Mumbai, Maharashtra, India
Full Time
2 hours ago
H1B Sponsor
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Key skills
ServiceNow
SAP
Jira
Stakeholder Management
Communication
Time Management
About this role
Role Overview
Act as a primary application support operator and provide operational and functional support for procurement applications
Ensure smooth functioning of SAP Ariba solutions
Timely issue resolution and end-user enablement
Lead support-related meetings including scheduling and facilitating discussions
Organize onboarding, training, and knowledge-sharing initiatives across procurement users globally
Support testing activities related to new features, enhancements, releases, and system upgrades
Maintain documentation related to support procedures and recurring issues
Requirements
Experience of 2 to 5 years in procurement domain (applications or operations)
BE/ MBA/ BCOM
Hands-on experience in SAP Ariba modules – Buying, Sourcing, Contracts (SLP knowledge preferred)
Experience with ticketing systems (e.g., ServiceNow, Jira) and handling user requests.
Proficient in MS Office Suite (Excel, Outlook, PowerPoint)
SAP Ariba user interface and administration familiarity
Basic understanding of data analysis, reporting, and process documentation (SharePoint, etc.)
Solid understanding of Procure-to-Pay (P2P) processes and procurement best practices.
Awareness of procurement compliance and global process standards.
Excellent communication and stakeholder management skills.
Strong problem-solving ability with a customer-first mindset.
Strong time management, prioritization, and organizational skills.
Tech Stack
ServiceNow
Benefits
Equal opportunity employer
Values diversity
Proactive and collaborative work environment
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