About this role
Role Overview
- Provide direct educational training and support to patients and caregivers about gMG and prescribed argenx products
- Will manage patient cases across regions as coverage and volume requires
- Communicate insurance coverage updates and findings to the patient and/or caregiver
- Review and educate the patients and/or caregivers on financial assistance programs that they may be eligible for
- Coordinate logistical support for patients to receive therapy and manage their disease
- Collaborate with argenx Patient Access Specialist, Case Coordinator, and Field Reimbursement Manager teams to troubleshoot and resolve reimbursement-related issues
- Engage with patients and provider case coordinators to ensure appropriate support is being given on an individualized basis
- Provide patient-focused education to empower patients to advocate on their behalf
- Develop relationships and manage multiple and complex challenges that patient and caregivers are facing
- Ensure compliance with relevant industry laws and argenx’s policies
- Aligned regional travel will be required for patient education to support patient programs
Requirements
- Current RN License in good standing
- Bachelor’s degree required
- Bilingual in Spanish, required
- 5+ years of clinical experience in healthcare to include hospital, home health, pharmaceutical or biotech
- 2-5+ years of case management
- 2+ years of experience in pharmaceutical/biotech industry strongly preferred
- Reimbursement experience a plus
Benefits
- Comprehensive benefits package, including but not limited to retirement savings plans
- Health benefits and other benefits subject to the terms of the applicable plans and program guidelines