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Client Success Specialist at The GBS Group | JobVerse
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Client Success Specialist
The GBS Group
Remote
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Client Success Specialist
Colombia
Contract
14 hours ago
$1,500 USD
No H1B
Apply Now
Key skills
Customer Success
About this role
Role Overview
Act as the main point of contact for client inquiries via phone, email, and chat
Coordinate internally to resolve any issues promptly
Handle client concerns urgently and efficiently
Lead clients through a seamless onboarding process
Prepare proposals for new and existing clients and manage renewals
Audit service processes to ensure adherence to best practices
Work closely with internal teams to meet and exceed client expectations
Requirements
Advanced level of English & Spanish
Prior experience in customer service or customer success roles
Bachelor’s degree in Administration, Finance, Accounting, or related field
Prior client-facing experience in accounting, tax, finance, or consulting firms
Basic familiarity with financial statements, accounting reports, or tax documents
Experience using HubSpot is a plus
Intermediate Google Apps & Microsoft Office skills (Outlook, Word, Excel, and PowerPoint)
Apply Now
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