Analyst Consultant – Salesforce Product Management

Role Overview

• Works on highly complex business needs
• develops epics and user stories
• manages backlog in tools and researches issues
• Responsible to work with the Business to understand the growth
• Proactively support the voice of the customer
• Support strategic direction and may lead system requirements definition, design, testing, training and implementation support
• Works closely with Business Owners, Product Managers and/or Product Owners
• Assists in the analysis of the functional business requirements and implementation details
• Participates in Product Roadmap planning and all phases of the SDLC
• Contributes to the development of operational readiness documentation, training materials
• May provide support during the integration and acceptance testing phases and implementation
• Demonstrated experience leading/working in collaborative teams

Requirements

• Requires a BA/BS
• minimum of 6 years experience in analysis, project management
• working knowledge of mainframe computer hardware and operating systems
• Familiarity with CRM systems, like Salesforce, and sales tools
• Strong healthcare knowledge
• Proficiency in project management and documentation tools, such as JIRA and Microsoft Teams
• Analytical mindset for defining project objectives and requirements

Tech Stack

• SDLC

Benefits

• merit increases
• paid holidays
• Paid Time Off
• incentive bonus programs
• medical benefits
• dental benefits
• vision benefits
• short and long term disability benefits
• 401(k) +match
• stock purchase plan
• life insurance
• wellness programs
• financial education resources