Design, deploy, and maintain telecommunications infrastructure (VoIP, PBX, wireless) within healthcare environments.
Monitor and troubleshoot network performance to ensure reliability and HIPAA compliance.
Collaborate with clinical and IT teams to integrate telecom solutions with EHR and other healthcare systems.
Lead telecom projects from planning to implementation, including vendor coordination and cost management.
Develop policies and documentation to support telecom system security, integrity, and team training.

Bachelor’s degree in Telecommunications, Electrical Engineering, Computer Science, or a related field.
At least 5 years of experience in telecom engineering, preferably within healthcare or a similarly regulated industry.
Strong knowledge of VoIP, SIP, PBX systems, and network protocols.
Hands-on experience configuring, managing, and troubleshooting RingCentral VoIP solutions, including call routing, IVR setup, user provisioning, and integration with collaboration tools
Experience with telecom infrastructure design, implementation, and maintenance.
Relevant experience may substitute for the educational requirement on a year-for-year basis.
Master’s degree in Telecommunications, Electrical Engineering, Computer Science, or a related field (preferred).
Professional certifications such as CCNP Collaboration, CWNP, or equivalent (preferred).
Experience with unified communications platforms and integration with healthcare IT systems (preferred).
Knowledge of cybersecurity best practices specific to telecom networks (preferred).
Project management experience or certification (e.g., PMP) (preferred).

Senior Telecom Engineer

Key skills