Assist in defining and evolving business architecture strategy based on situational awareness of enterprise scenarios, motivations, and constraints.
Capture tactical and strategic enterprise goals, mapping them to metrics for ongoing governance and traceability.
Describe the healthcare system’s primary business functions—distinguishing customer-facing, supplier-related, business execution, and business management functions.
Define strategic, core, and support processes that transcend functional and organizational boundaries; identify external entities (e.g., patients, payers, suppliers, partner systems) and articulate people, resources, and controls involved.
Analyze current-state vs. target-state business and technology architectures; contribute to roadmap development and phased implementation plans.
Collaborate with client business and IT teams through shadowing, workshops, and process mapping to understand workflows and identify automation use cases.
Evaluate opportunities from financial, operational, risk, compliance, and technical perspectives.
Build and maintain a prioritized pipeline of automation opportunities aligned to program goals and enterprise strategy.
Design and develop automation architectures and reusable components that incorporate best practices and design guidelines.
Address upstream and downstream workflows, including data inputs/outputs (e.g., exports), exception management, and integrations with clinical, revenue cycle, and administrative systems.
Produce documentation across the lifecycle: assessments, solution/design documents, technical specifications, test plans, and performance dashboards.
Provide input to project management and governance to ensure timely, compliant delivery of automation solutions.
Consult on institute-facing projects; maintain awareness of scope, progress, risks, and interdependencies.
Requirements
Minimum of 8 years-Relevant experience* (Required)
Basic understanding of workflow or process mapping tools (e.g., Visio, Lucidchart).
Interest in automation technology (e.g., Power Automate, UiPath) and willingness to learn.
Strong communication, documentation, and problem‑solving skills.
Ability to work collaboratively and follow established standards and procedures.
Relevant experience may be a combination of related work experience and/or degree obtained (Associate's Degree = 2 years relevant experience; Bachelor's Degree = 4 years relevant experience; Master's Degree = 6 years ).
Benefits
Healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.
Encouragement of an atmosphere of collaboration, cooperation and collegiality.