Senior Network Engineer

Role Overview

• Design, configure, and manage enterprise-grade network infrastructure, including routers, switches, firewalls, and wireless systems (Cisco, Palo Alto, Fortinet, Meraki, Juniper, etc.)
• Lead advanced troubleshooting and root cause analysis for complex network issues, including BGP and OSPF routing, inter-VLAN routing, QoS, and WAN performance problems
• Architect and implement firewall policies, NAT rules, VPN tunnels (IPSec, SSL), and advanced security configurations across multi-vendor environments
• Manage and optimize SD-WAN deployments, MPLS circuits, and hybrid WAN architectures for MSP clients
• Administer and troubleshoot cloud networking components in AWS (VPC, Transit Gateway, Direct Connect) and Azure (VNet, ExpressRoute, Azure Firewall)
• Perform in-depth DNS, DHCP, and network services administration and troubleshooting
• Lead patching, firmware upgrades, and lifecycle management for network appliances across the client base
• Develop and maintain network monitoring strategies using tools such as LogicMonitor, PRTG, SolarWinds, or equivalent platforms
• Manage and resolve escalated tickets within MSP platforms (ConnectWise, FreshService, etc.), and document resolutions thoroughly
• Conduct network assessments and produce architecture diagrams, runbooks, and technical documentation for client environments
• Conduct periodic network security posture reviews, including vulnerability assessments, configuration audits, and hardening recommendations aligned with NIST, CIS, or client-specific frameworks
• Evaluate emerging network technologies, vendor platforms, and tooling on behalf of the MSP, and provide recommendations for adoption into the standard service stack
• Support pre-sales and scoping efforts by participating in client discovery calls, reviewing SOWs, and contributing to network design proposals and SOW development
• Serve as the primary escalation point for network incidents and own resolution from escalation through closure
• Lead change management activities, including planning, scheduling, implementing, and validating production network changes
• Participate in on-call rotation and after-hours maintenance windows as required
• Collaborate with ISPs, hardware vendors, and cloud providers to coordinate circuit provisioning, RMAs, and complex issue resolution
• Assist in onboarding new MSP clients, including network discovery, documentation, and transition planning
• Identify recurring issues and drive proactive improvements to reduce incident volume and improve client stability

Requirements

• Five to seven or more years of hands-on network engineering experience
• Deep expertise with at least two major network vendors (e.g., Cisco, Palo Alto, Fortinet, Meraki, Juniper)
• Experience with network automation and scripting using Python, Ansible, PowerShell, or similar tools
• Familiarity with compliance frameworks (HIPAA, SOC 2, NIST, PCI-DSS) as they apply to network security controls
• Exposure to ITSM and ITIL practices within a managed services delivery model
• A degree in Information Technology, Computer Science, Network Engineering, or equivalent experience
• Required or highly preferred certifications include Cisco CCNP (Enterprise or Security), Palo Alto PCNSE, Fortinet NSE 5–7, or equivalent advanced vendor certifications

Tech Stack

• Ansible
• AWS
• Azure
• Cloud
• DNS
• Firewalls
• ITSM
• Python

Benefits

• Remote work options
• Opportunities for professional development
• Flexible work arrangements