Manage multiple digital projects concurrently from concept to launch on budget and on schedule
Develop and execute project plans, timelines, estimates and associated documents
Effectively prioritize project deliverables & assignments
Communicate effectively both internally and externally to set and manage expectations
Participates in client update meetings and addresses any project update questions
Delegate tasks and responsibilities to multidisciplinary production teams (team sizes range from 5-8 people), including UX, Medical Content, Graphic Design, Animation, Software Development, and Quality Assurance
Enforce project schedules ensuring deadlines and launch dates are met
Proactively manage changes in project scope, identify potential crises, and devise contingency plans
Track, prioritize, manage and report issues related to a given project
Assist in the development and enhancements of production-based SOPs
Work closely with functional leads and teams on an ongoing basis to ensure changing resource and project requirements are documented, understood, and clearly presented
Provide a point of escalation for internal and external issues and work with internal and external stakeholders to address project issues
Responsible for the timely and accurate entry of daily timesheets

Proven success in the strategy, planning, and implementation of client facing digital projects
3-5 years of project management experience in an interactive agency (or equal) setting preferred
A hands-on background in web or mobile development processes and platforms – experience managing HTML5, Unity, iOS and Android projects is a plus
A track record of delivering projects on time and on budget while maintaining client and team relationships
Experience leading projects in a Scrum or Agile environment a plus
Working towards/completion of PMP preferred but not required
Knowledge of project management tools, best practices and processes
Experience working with project management software, including MS Project and online Project Management tools
Ability to quickly adapt to and learn new technologies and environments
Outstanding facilitation and time management skills
Proven track record in managing several projects at once while dealing with competing priorities to correctly identify and prioritize critical organizational and project tasks
Excellent conflict resolution skills, and proven ability to negotiate a positive outcome for all parties

Competitive pay, incentives, retirement, and income security programs
Comprehensive benefits and wellness programs focused on healthy lifestyles
Generous paid time off, employee assistance programs and flexible work arrangements
Performance driven environment including professional development and transfer opportunities
People first culture fostering self expression, diversity, and a growth mindset
Celebrations! We love to celebrate service anniversaries, holidays, diversity and inclusion events, project milestones and anything else that is meaningful to our employees
Support of the community organizations you are passionate about
Ongoing programs and events designed to bring our global team together

Digital Project Manager – Medical Communications

Key skills