Oversee end-to-end testing for core product and client-specific implementations.
Design and implement testing protocols, create and execute test cases.
Guarantee stability and reliability for every product release, whether for demonstration or live use.
Collaborate with developers to identify, reproduce, and validate solutions for reported issues.
Conduct comprehensive end-to-end testing of client implementations.
Ensure customizations for clients do not compromise core product functionality.
Establish and implement QA processes, templates, and best practices.
Provide Quality Assurance sign-offs for every release and deployment.
Clearly communicate quality status and potential risks to leadership and stakeholders.

2 to 4 years of experience in testing SaaS or web-based applications.
Strong grasp of manual testing, exploratory testing, and regression methodologies.
Familiarity with bug-tracking systems such as JIRA or ClickUp.
Basic knowledge of APIs, debugging in browser consoles, and SQL queries.
Exceptional documentation and communication capabilities.
Proactive ownership mentality and aptitude for cross-functional collaboration with technical and client teams.
Experience working with enterprise SaaS or multi-tenant applications (preferred).
Knowledge of automation tools like Postman, Selenium, or Cypress (preferred).
Understanding of CI/CD pipelines and agile release processes (preferred).

QA Engineer

Key skills