Key Account Manager

Role Overview

• Manage both new and existing accounts across your region
• Understand customer needs and recognise differences across Home Care and Acute
• Use CRM tools for planning and prioritising accounts
• Build strong relationships with Decision Making Units (DMUs) and Key Opinion Leaders (KOLs)
• Support the delivery and monitoring of Territory Business Plans
• Contribute to the Tender Excellence process for all Care at Home customers
• Execute marketing campaigns to support sales targets
• Produce monthly business analysis to identify profitability, opportunities, and risks
• Lead Business Review meetings and proactively support sales progression
• Coach and support team members where needed

Requirements

• Experience in tendering (desirable)
• Strong relationship-builder and communicator
• Sales-focused and results-driven
• Skilled at planning and organisation
• A confident presenter and trainer
• Analytical, with good problem-solving ability
• Comfortable drawing on clinical experience (desirable but not essential)
• Full driving license required
• Ability to travel across the region.

Benefits

• Valued and empowered workplace
• Positive change for society and the environment
• Flexible work-life balance.