Senior Database Site Reliability Engineer

Role Overview

• Responsible to design, implement, and maintain high-availability, high throughput, data and compute intensive, critical database systems running PostgreSQL which supports a growing 24x7 SaaS platform.
• Define and improve database service reliability through monitoring/alerting, SLO-oriented metrics, and operational readiness.
• Participate in and help drive incident response, root cause analysis, and post-incident corrective actions for database-related production events.
• Partner with other technical leaders to ensure all newly introduced systems are supportable and maintainable by both development and operations.
• Provides escalated technical guidance and support to other technology teams throughout the organization
• Provides on-call coverage for production support and other duties as required.
• Accountable for complying with HIPAA security policies within the database platform
• Ensure all solutions and operational activities adhere to the security and operating policies established by the organization
• Own and continuously improve our Datadog database observability by building actionable dashboards, alerts, and service-level views using an observability stack (e.g., Prometheus, Grafana, New Relic, or equivalent). Familiarity with PGAnalyze or Percona a plus.
• Automate system maintenance tasks using Bash, Powershell, Python, or Ansible. Manage infrastructure as code (IaC) writing Ansible playbooks. Some exposure to Terraform a plus.
• Experience with writing & designing ETL pipelines using Python a plus
• Understand and maintain various PostgreSQL ecosystem components like: PgBouncer, PgBackrest, HaProxy, RepMgr a plus
• Excellent communication and interpersonal skills.

Requirements

• BS degree in Information Systems, Engineering, or equivalent experience
• 7-10+ years of Engineering experience with Database Engineering, Systems Engineering, DevOps and/or SRE
• Experience in cloud-based compute, storage, and containerization solutions (Azure & Kubernetes preferred)
• Proficiency with operating PostgreSQL in a Linux environment is a plus
• Expertise with an observability/monitoring platform (e.g., Prometheus/Grafana, New Relic, Datadog, or equivalent); Datadog experience is a plus.
• Experience working in Agile/DevOps environments and operating production services with ITSM practices where applicable

Tech Stack

• Ansible
• Azure
• Cloud
• ETL
• Grafana
• HAProxy
• ITSM
• Kubernetes
• Linux
• Postgres
• Prometheus
• Python
• Terraform

Benefits

• Employer sponsored health, dental, vision, life, and disability insurance
• Retirement plan with company contribution
• Annual company profit sharing
• Personal development/training budget
• Open, collaborative work environment
• Extensive 2-week onboarding plan
• Comprehensive mentorship program